1. Terms of Service

Welcome to this website (hereinafter referred to as the “Website”). By registering as a member, browsing the Website, or using any services provided by the Website, you acknowledge that you have read, understood, and agreed to all terms and conditions stated herein.

The Website reserves the right to modify or update these Terms of Service at any time. Updated terms will be published on the Website without prior individual notice. We recommend that you review these terms regularly. Continued use of the Website after any modifications constitutes your acceptance of the revised terms.

If you are under 20 years old, you may use the Website only after your legal guardian has read, understood, and agreed to these Terms of Service. By using the Website, it is deemed that your legal guardian has agreed to all contents of these terms.


2. Member Accounts and Information

To protect your membership rights, customers making their first purchase on the Website may register using LINE login or an email account.

Members must provide truthful, complete, and up-to-date personal information. The Website shall not be responsible for any loss, delivery issues, or service problems caused by incorrect, false, or incomplete information provided by members.

Please keep your account information and password secure and do not share them with any third party. The Website shall not be liable for any unauthorized use, data leakage, or account misuse caused by personal negligence.

The Website reserves the right to suspend or terminate member accounts under the following circumstances:

  • Providing false information
  • Registering duplicate accounts
  • Malicious returns or abandoned orders
  • Actions that interfere with Website operations
  • Violations of laws or these Terms of Service

3. Product Purchases and Order Acceptance

Products sold on the Website include pet grooming apparel, grooming scissors, combs, brushes, and related professional grooming supplies.

Product images may slightly differ from actual items due to lighting conditions or screen display settings. Actual products shall prevail.

Submitting an order only represents a purchase request and does not constitute final acceptance of the transaction. The Website reserves the right to accept or reject any order.

Orders may be canceled under the following circumstances:

  • Product out of stock
  • System errors
  • Pricing errors
  • Payment failure
  • Unusual bulk orders
  • Force majeure or other uncontrollable circumstances

If an order is canceled, the Website will notify the customer and assist with the refund process.


4. Professional Tool Product Notice

Some products sold on the Website are professional pet grooming tools, including grooming scissors, clipper accessories, combs, and related equipment.

Please read all product instructions carefully before use. These products should be operated only by individuals with appropriate professional knowledge or experience. The Website is not responsible for damages caused by improper use, poor maintenance, self-disassembly, dropping, or human-related factors.

Grooming scissors are considered personal professional tools. Due to hygiene and safety concerns, used grooming scissors are non-returnable and non-exchangeable unless they have major manufacturing defects.


5. Disclaimer

Members are solely responsible for all risks associated with using the Website and its services.

The Website shall not be liable for any damages or losses caused by the following circumstances:

  • Computer viruses
  • System maintenance
  • Internet interruptions
  • Third-party payment service failures
  • Force majeure events
  • Government regulations or restrictions
  • Natural disasters or other causes beyond the Website’s control

The Website does not guarantee uninterrupted, secure, error-free, or stable services at all times.

Any data, images, or content uploaded, submitted, or provided by members are considered the sole responsibility of the member. The Website is not responsible for the authenticity or legality of such content.


6. Anti-Fraud Reminder (165 Anti-Fraud Hotline)

The Website will never proactively contact customers by phone to request ATM operations, installment cancellation, payment setting changes, or credit card information.

If you receive suspicious calls mentioning topics such as:

  • Incorrect orders
  • Duplicate charges
  • Installment payment settings
  • Convenience store barcode issues
  • Bank account operations

Please remain cautious and do not follow instructions to operate ATMs or provide banking information.

If you have any concerns, please contact our official customer service channels or call Taiwan’s 165 Anti-Fraud Hotline for verification.

165 Anti-Fraud Hotline: 165

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