Privacy Policy

1. Scope of Privacy Policy

C Group. Co., Ltd (hereinafter referred to as the “Company”) and its related websites (hereinafter referred to as the “Website”) highly value your privacy and personal data protection. Your personal data will be collected, processed, used, and protected in accordance with the Personal Data Protection Act and other applicable laws and regulations.

This Privacy Policy and the notices contained herein apply only to the Website and services owned and operated by the Company.

The Website may contain links to other websites, third-party platforms, or partner services. Please refer to the privacy policies and personal data protection statements of those respective websites or platforms. The Website is not responsible for their management or data protection practices.


2. Methods of Personal Data Collection

When browsing the Website, you are not required to actively provide personal information.

The Website may collect your personal data when you engage in the following activities:

  • Registering as a member
  • Logging in via LINE
  • Placing product orders
  • Subscribing to newsletters
  • Contacting customer service
  • Participating in events or promotions
  • Using related website services

The collected information is used for transaction processing, payment services, product delivery, membership services, marketing notifications, and after-sales support.

Please ensure that all personal information provided is accurate, complete, and up to date. Users shall be solely responsible for any damages or service issues resulting from inaccurate, incomplete, or false information.

If you refuse to provide the required personal data, certain Website services or functions may become unavailable.


3. Categories of Personal Data

The Website may collect the following categories of personal data, including but not limited to:

Identification Information

  • Name
  • Address
  • Contact phone number
  • Email address
  • LINE account information

Transaction and Payment Information

  • Order details
  • Payment information
  • Shipping information
  • Invoice information

System Record Information

  • IP address
  • Browsing history
  • Cookie information
  • Device information
  • Website activity records

Other Information

  • Customer service communications
  • Email correspondence
  • Event participation information
  • Other information voluntarily provided by users

The actual data collected shall be based on the information provided by the user.


4. Use of Personal Data

Personal data collected by the Website will only be used by the Company within the scope of the intended purposes, including but not limited to:

  • Order and payment processing
  • Product delivery
  • Customer service
  • Identity verification
  • Membership management
  • Marketing notifications
  • After-sales services
  • System maintenance and optimization
  • Legal and regulatory compliance

Except under the following circumstances, the Website will not provide your personal data to third parties without authorization:

  • With your consent
  • When necessary to complete transactions or provide services
  • Cooperation with logistics, payment, or technical service providers necessary for business operations
  • As required by law or governmental authorities

The Company and its partners may only access your personal data within the necessary scope and are obligated to maintain confidentiality.


5. Member Accounts and Data Security

Please properly safeguard your account information and password and do not share them with any third party.

The Website shall not be liable for account theft, data leakage, or other damages caused by user negligence.

If you use a public or shared computer/device, please log out of your account and close the browser after use to protect your personal information.


6. Cookie Policy

To provide a better user experience, the Website may store and access Cookies on your device.

Cookies help recognize user preferences, improve website functionality, and analyze website traffic.

You may disable or restrict Cookies through your browser settings; however, some Website functions may not operate properly as a result.


7. Exercising Personal Data Rights

In accordance with Article 3 of the Personal Data Protection Act, you may exercise the following rights regarding your personal data:

  • Request access or review
  • Request copies
  • Request supplementation or correction
  • Request cessation of collection, processing, or use
  • Request deletion

To exercise the above rights, please contact the Company through:

Customer Service Email: cgroup965@gmail.com

The Company will process your request as soon as reasonably possible.

However, transaction records, accounting records, or other data required to be retained by law are excluded from deletion requests.


8. Third-Party Services and Social Media Platforms

The Website may use third-party services or social media platform features, including but not limited to:

  • LINE
  • Facebook
  • Instagram
  • Google
  • Third-party payment and logistics services

When using such services, certain information may be collected, processed, and used by those third-party platforms according to their own privacy policies.

If you do not agree with the data handling practices of such third parties, please discontinue use of the related functions.


9. Changes to the Privacy Policy

The Company reserves the right to modify this Privacy Policy at any time.

Updated policy content will be published on the Website without separate individual notice.

Continued use of the Website after modifications constitutes your acknowledgment and acceptance of the revised policy.

If you do not agree with this Privacy Policy, please discontinue use of the Website and related services.

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